Features - Assets
Delete or Disable an Asset
Overview

MobiWork will allow you to delete a single asset or multiple assets at once. You also have the option to disable assets.

When you disable an asset, you will be unable to include the asset in future work orders or recurrent services until it is enabled again.

Important: Deleting an asset is a non-reversible action in which the asset and all entities associated with it including work orders, invoices, and forms will be deleted.

How to Access the Page

To delete or disable assets you first need to be in the Assets feature page. For more information about this page, please see the Asset List page:

  1. Select the desired Asset ID and once the View Asset pop-up window appears, click on the Individual Actions button. From the drop-down you can select the "Delete" or "Disable" option:

    • Please note that there are many ways that you can access the View Asset pop-up window. Please see the View Asset page for the different ways that you can open the View Asset pop-up window:
  2. Right-click on the selected asset and choose either the "Delete" or "Disable" option.

  3. Click on the More Actions button and from the drop-down select the "Delete Selected Assets" or "Disable Selected Assets" option; please note that this option will allow you to delete or disable multiple assets at once.

  4. Click on the Individual Actions button and from the drop-down choose either the "Delete" or "Disable" option.

Delete a Single Asset

Regardless of how you choose to delete an individual asset:

  • Right-clicking on the selected asset and choosing the "Delete" option from the drop-down:

  • Or clicking on the Individual Actions button and from the drop-down select the "Delete" option:

The Confirm Delete pop-up window will automatically appear:

If you are sure you would like to delete the selected asset, click the Yes button.

Delete Multiple Assets

MobiWork allows you to delete multiple assets at once, thus saving you time and energy from having to delete assets one at a time.

To delete multiple assets, you will need to access the More Actions button from the Assets feature page:

  1. Check off the desired assets you would like to delete; if you would like to delete all your assets you can click on the topmost checkbox (Multiple Selection Area) located in the Assets feature tabs:
    • Click on the More Actions button and from the drop-down select the "Delete Selected Assets" option:
  2. A warning will then appear asking to confirm if you would like to delete the selected assets:

  3. Once confirmed, the assets will automatically be deleted from MobiWork.

Disable a Single Asset

Regardless of how you decide to disable an asset:

  • Selecting the desired Asset ID and once the View Asset pop-up window appears, clicking on the Individual Actions button to select the "Disable" option:

  • Right-clicking on the selected asset and choosing the "Disable" option from the drop-down:

  • Or clicking on the Individual Actions button and from the drop-down selecting the "Disable" option:

The Confirm Disable pop-up window will automatically appear:

Click the Yes button to confirm that you would like the selected asset to be disabled. Once confirmed, the asset will automatically be disabled, and you will no longer be able include the asset in future work orders or recurrent services.

Disable Multiple Assets

MobiWork allows you to disable multiple assets at once, thus saving you time and energy from having to disable assets one at a time.

To disable multiple assets, you will need to access the More Actions button from the Assets feature page:

  1. Check off the desired assets you would like to disable; if you would like to disable all your assets you can click on the topmost checkbox (Multiple Selection Area) located in the Assets feature tabs:
    • Click on the More Actions button and from the drop-down select the "Disable Selected Assets" option:
  2. A warning will then appear asking to confirm if you would like to disable the selected assets:

  3. Once confirmed, the assets will automatically be disabled from MobiWork, and you will no longer include the assets in future work orders or recurrent services.

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!