Features - Sales Orders
Sales Orders Settings
Overview

On the Sale Orders Settings page you will be able to add, edit, or remove custom fields and statuses. This section will expound on how to utilize the features found on the Sale Orders Settings page.


This page was last updated January 2023

How to Access the Page

There are several different ways you can access the Settings page:

  1. You can directly access the Settings page, by hovering over the Sales Orders feature, and clicking on the "Settings" option:

  2. From the Sales Orders "List" page there are two different ways you can access the Settings page. For more information on how to access this page, please see the Sales Order List page:

    1. By clicking on the Sales Order ID and accessing the View Sales Order pop-up window and from the Individual Actions drop-down select the "Settings" option:

    2. By clicking on the More Actions button located at the top-right of the Sales Orders feature page, and from the drop-down select the "Settings" option.

Sales Orders Settings Layout

Once you are on the Settings page there will be a number of different sections:

  1. General

  2. Custom Fields

  3. Sales Orders Custom Status

General

The "General" section will allow you to manage inventory for sales, access print options after checkout, display different payment options, etc.:

The terms found in the "General" section are defined below:

Name:Description:
"Max Line Items Allowed" Indicates that max number of line items allowed on a sales order (e.g., includes no limit, the specific amount you want, etc.)
"Manage Inventory for Sales" Displays the inventory for sales orders.
"Print Option after Checkout" Will display a print option after the sales order has been checked out.
"Inventory Type" Indicates the inventory type in the sales order line item
"Sales Order Fulfillment Type" Will include product catalog, local/user products, and both catalog and local products.
"Checkout Payment Option Type" Will display payment options and allow the customer to pay before checkout.
"Show Sales Order PDF after Checkout" Displays the sales order as a PDF after checkout.
"Capture Sales Order Signature after Checkout" Will allow the user to capture a sales order signature after checkout.
"Send Sales Order Email after Checkout" Sends an email after the sales order status is set to "Checkout"
"Follow Sales Order Checkout Flow" Will allow you to follow the sales order checkout flow.
"Move Reserved to Fulfilled" Moves the inventory from reserved to fulfilled when set to this status
Custom Fields

The "Custom Fields" section will allow you to add additional fields for your sales orders (e.g., fulfillment as a date and notes as a note). These fields will appear when you add, edit, view, or import/export your sales orders.

The custom fields that you add can be searchable, appear once, be open ended, be required or optional, or can be visible or hidden to the sales order:

The list of terms found in the "Custom Fields" section are defined below:

Name:Description:
"Name" The name of the custom field.
"Type" is the type of custom field which include string, number, decimal, date, yes/no, multiple choice, QR code, signature, header, image capture, notes, phone number, phone number plus extension, SSN, time field, text area, vertical separator, vertical spacing, multiple QR code, customer field, product field, user field, project field, asset field, store field, dynamic header, and multiple option dropdown.
"Required" Indicates if the custom field is required to fill or not.
"Searchable" If checked, the custom field will become searchable within the New Search pop-up window. (It will not be searchable in the Free Text Search bar)
"API Name" The API name of the custom field. It is used in the Reporting section and configuring PDFs. It does not change after it is created.
"Allowed Values" Shows the configuration information; only provides value during troubleshooting.
"Actions" include view, edit, and delete.

To add additional custom fields, click on the Add Field button; you will then be redirected to the Add Field page where you can input the desired type of field:

The terms found when you add a new Custom Field are defined below:

Name:Description:
"Property Name" The name of the custom field.
"Property Type" is the type of custom field which include string, number, decimal, date, yes/no, multiple choice, QR code, signature, header, image capture, notes, phone number, phone number plus extension, SSN, time field, text area, vertical separator, vertical spacing, multiple QR code, customer field, product field, user field, project field, asset field, store field, dynamic header, and multiple option dropdown.
"String" is a field where the user can enter text. The field supports limiting the number of characters that can be entered.
"Number" is a number field that does not accept decimals. The maximum and minimum number for the field can be defined.
"Decimal" is a number field that accepts decimals. The maximum and minimum number for the field can be defined.
"Date" is a field that allows the selection of the date from a pop-up calendar or a 3-field layout. It can be specified whether the current date will automatically appear and cannot be edited.
"Yes/No" is a yes/no field indicated by a checkbox.
"Multiple Choice" is a multiple-choice field where the values within it can be specified within "Select Values" by placing a comma between each value. You can indicate if the first value is invalid. For instance, if in the first value you want to give instructions for the multiple choice such as, "Please select from the following:"
"QR Code" is a field that captures barcode/QR code data (only for the device).
"Signature" is a signature capture field to capture signatures (only for the device).
"Header" is a bold label that does not allow input.
"Image Capture" is an image capturing field that displays in the mobile device that allows photos to be taken to upload into the field or uploads existing images from the mobile device's gallery into the field. It can be specified to not allow images from the device gallery.
"Notes" adds notes to the notes list for the entity. For example, if a form is filled for a work order, then the note field content will be added to the work order notes list.
"Phone Number" is a phone number field that can be indicated if the phone number will appear in one or three fields.
"Phone Number Plus Extension" is a phone number field that allows for an extension to be entered. It can be indicated if the phone number plus extension will appear in one or four fields.
"SSN" allows the inputting of the social security number within 3 fields (###-##-#### format).
"Time Field" Allows you to specify a 12- or 24-hour time format
"Text Area" is a larger text field for multiple sentences, notes, etc.
"Vertical Separator" is a vertical line separator for the web only.
"Vertical Spacing" places spacing between rows for the web only.
"Multiple QR Code" allows the scanning and inputting of multiple QR codes continuously in this field.
"Customer Field" allows the selection of the customers available in the Permissions to appear in the field.
"Product Field" allows the selection of the products available in the Permissions to appear in the field.
"User Field" allows the selection of the users available in the Permissions to appear in this field. Default to device user, if selected, will display the user who is logged in on the device within the field.
"Project Field" allows the selection of the projects available in the Permissions to appear in the field.
"Asset Field" allows the selection of the assets available in the Permissions to appear in the field. Associate asset with work order, if selected, and if a custom field or form is associated to a work order then it will associate the asset with the work order.
"Store Field" allows the selection of the stores available in the Permissions to appear in the field.
"Dynamic Header" allows you to show data from the associated work order or customer (such as work order description, customer's name, etc.).
"Multiple Option Dropdown" is a drop down where you can select multiple options.
"Required" Indicates if the custom field is required to fill or not.
"Searchable" If checked, the custom field will become searchable within the New Search pop-up window. (It will not be searchable in the Free Text Search bar)
"Customer Visible" will allow customers to view the form field on the Customer Portal.
"Number of Times" include once which will show the form field one time or multiple open-ended which will add the form field multiple times.
"Device Read Only" means the field cannot be edited on the device.
"Web Read Only" means the field cannot be edited on the web.
"Long Question Type" is for the label of the field. It is a user interface setting which gives more space for the label on the device.
"Field Description" are any comments that describe the field.
"Show Advanced Options" include QuickBooks Field Name, Label CSS, and Initial Value for this Field.
"QuickBooks Field Name" only applies to customer forms/custom fields. This refers to the name of the corresponding field in QuickBooks which is used during the import/sync.
"Label CSS" is a web only feature which allows the entered HTML CSS attributes to be applied to the field label (for example, showing the label of the field in red with a font size of 20 px).
"Initial Value for this Field" sets the initial value of this field when the form is added/opened on the device. At present, this needs to be configured by MobiWork's Professional Services team.
Sales Order Status

The "Sales Order Status" section will display the available statuses for your sales orders; these statuses are used to help classify your sales orders and can be used to indicate if your orders are currently awaiting customer approval of a quote, payment in process, payment completed, etc.:

The terms found in the "Sales Order Status" section are defined below:


Name:Description:
"Status Name" The custom status name of the sales order.
"API Name" The API name of the sales order. It does not change after it is created.
"Actions" Allows you to edit or delete the custom field
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