Overview Video
Step by Step
- To see an individual user's location on a map, you will first need to access the View User pop-up window. Please see the View User page for more information.
- Once you have accessed the View User pop-up window, you can see the last time the user logged in as well as the list of devices associated with the user:
Click on the desired device from under the List of Device(s) section; this action will bring you to the Device page:
Under the Location Data section, click on the hyperlinked text in the Last Known Location row:
The map display will then appear with the user represented by a pin:
The Last Known Locations feature allows you to view the most recent locations of your users and contractors based on device heartbeats and GPS data captured from their mobile devices. Whenever a user or contractor logs in to the MobiWork mobile app, their most recent GPS coordinates are recorded and displayed within this feature.
To access this feature, select Last Known Locations option from the More drop-down menu:
You will then be redirected to the Last Known Locations. On the left-hand side of the page, you will see a list of active users and contractors, each accompanied by a numbered truck icon. These numbered icons correspond to the markers displayed on the map, making it easy to identify and locate specific personnel:
By selecting a truck icon, you can view the following information:
The name of the user or contractor
The date and time of their last login
The GPS coordinates of their last recorded location
The "Overview" tab displays an interactive map that provides a visual representation of the last known locations of your users and contractors, allowing you to quickly determine where your field personnel were most recently active.
This feature provides increased visibility into your mobile workforce, helping dispatchers and managers monitor field activity, verify technician locations, and make more informed scheduling and dispatching decisions.