Overview

Important: Due to restrictions with Apple and Android, user tracking is no longer available. If you would like to explore other tracking options, please see the Verizon Connector page, the Samsara Connector pagae, or the Motive Connector page for alternative methods of keeping track of your technicians.

Within MobiWork you will be able to view the location of your users' devices on a map-view. This section will illustrate how to accomplish this action.

Display Single User Location on Map

Overview Video




Step by Step

  1. To see an individual user's location on a map, you will first need to access the View User pop-up window. Please see the View User page for more information.
    • Once you have accessed the View User pop-up window, you can see the last time the user logged in as well as the list of devices associated with the user:

  2. Click on the desired device from under the List of Device(s) section; this action will bring you to the Device page:

  3. Under the Location Data section, click on the hyperlinked text in the Last Known Location row:

  4. The map display will then appear with the user represented by a pin:

Display Multiple Users' Locations on Map

Overview Video




Step by Step

  1. To see multiple users' locations on a map, you will first need to access the "Analytics" tab from the "More" drop-down:
    • Hover over the "Locations" option, and from the additional options that appear, click on "Locations:"

  2. In the left-hand column, you will see your list of active users along with their respective numbered icons; these icons will correspond with the icons displayed on the map: