Delivery Items are items that temporarily pass through your organization's hands as part of a service, but are not owned by your company. Unlike Assets, which represent company-owned equipment, or Parts, which are consumed, sold, or maintained as inventory, Delivery Items are used to track customer-owned or third-party items that are picked up, transported, delivered, or returned during the course of a job.

Common examples include waste bins, recyclable materials, rented equipment, customer-owned property, donated goods, or any other items that require a documented chain of custody while in transit.

Delivery Items integrate seamlessly with Work Orders, allowing technicians to record pickups, deliveries, quantities, statuses, and supporting documentation directly from the job.

By keeping Delivery Items separate from your company's inventory and assets, MobiWork provides greater visibility into every pickup and drop-off, improves accountability, and creates a complete audit trail for customer-owned items. This helps streamline delivery operations, reduce errors, and ensure that every item reaches the right destination at the right time.

Please contact us for more information in setting up delivery items for your account.