Overview

This section will help troubleshoot issues involved with device crashing and MobiWork app.

App Crashing for Android or Google Pixel

If you are attempting to log on to MobiWork from either a Google Pixel device or an Android device and the app flashes and then subsequently crashes, please follow the instructions below:

1. Access your device's "Settings" page.

2. Scroll down and select the "Location" settings:




3. Click on the "App Permissions" selection:




4. Locate MobiWork within the list of apps:




5. Once you are on "Location Permission" page, please change permissions to "Allow all the time" and toggle the "Use Precise Location" switch to on:

Note: The "Location" permission dialog does not automatically appear on Google Pixel devices.