This section will go over some commonly asked questions regarding editing work orders.
Change Work Order Customer
Once the work order has been created, you cannot update the assigned customer or work order type
In such cases, you will need to create a new work order with the correct parameters.
Reassign Work Order
You can reassign a work order's user through various methods. For more information on how to reassign a work order, please see the Dispatch Reassignment page.
Editing Work Order From the Device
Mobile users can view their past completed work orders, but they will be unable to to edit them.
If you would like to update your users' permissions to allow editing of completed work orders, please contact us for more information.
