Features - Customer Portal
View Invoice
Overview

This section will highlight how the customer can access the View Invoice pop-up window in the Customer Portal.

Note: Please note that for your customers to be able to view their invoices on the Customer Portal page, then the invoice status in the MobiWork web application has to be set to "Customer Invoiced." Please see the View an Invoice page for more information.

How to Access the Page

To access the View Invoice pop-up window, the customer must first be on the Invoices page. For more information on how to access this page, please see the Invoices page:

Once the customer is on the Invoices List page, they will need to:

  1. Select the desired invoice number

  2. Click the View button from the "Actions" column

View Invoice Pop-up Window

The View Invoice pop-up window, has all the information the customer will need regarding their invoice:

In this pop-up window, the customer will be able to view:

  • The billing address

  • The invoice creation date

  • The invoice due date

  • The balance of the invoice

  • and the itemized list of parts and service

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!