- Frequently Asked Questions (FAQ)
- Assets
- Customers
- Dashboards
- Devices
- Expenses
- Inbound REST API
- Inventory
- Overview
- Barcode Reader for Warehouse Inventory
- Barcode SKU
- Export Inventory
- Inventory Audits for Mobile Devices
- Inventory Movements
- Inventory and Parts
- Importing Product Inventory
- Remove Parts From Inventory
- Invoices
- Notifications
- Parts
- Payments
- QuickBooks
- Quotes
- Recurrent Routes
- Recurrent Services
- Reports
- Review Us
- Sage
- Sales Tax
- Schedule and Dispatching
- Screen Recording
- Support Tickets
- Text Messaging
- Time Tracking
- Trial Account
- Troubleshooting
- User Settings
- Overview
- Account Settings
- Account Users
- Connectors
- Custom Fields
- Display User Device Location on Map
- Documents and Email
- Google and Outlook Integration
- Import and Export Excel Documents
- Max Session Idle Time for Users
- Permissions Template
- Saved Login and Session Management
- Saved Searches
- Single Sign-On (SSO)
- Updating the User Password
- User Locked Out
- User Preferences
- Work Orders
The following sections will highlight common questions associated with payment history in MobiWork.
You can access the history of invoices and payments from their respective View Invoice and View Payment pop-up windows. We would recommend using your accounting connector solution instead to keep track of audit trails for your payments and invoices.
No, there is no payment history for that will show each step detail for NSF transactions and refunds.
The "Payment Added" entries in the Invoice's "History" tab indicate when a payment's status is updated. These entries serve as a record for these status updates. They also show when someone marks the payment status as “Not Ready for Integration.” This can occur automatically; every time a payment fails integration, MobiWork will mark it as “Not Ready.” Therefore, you might see an entry each time a payment integration attempt fails.
If you have any questions or need further assistance, please let us know. We'd be happy to help!