- Frequently Asked Questions (FAQ)
- Assets
- Customers
- Dashboards
- Devices
- Expenses
- Inbound REST API
- Inventory
- Overview
- Barcode Reader for Warehouse Inventory
- Barcode SKU
- Export Inventory
- Inventory Audits for Mobile Devices
- Inventory Movements
- Inventory and Parts
- Importing Product Inventory
- Remove Parts From Inventory
- Invoices
- Notifications
- Parts
- Payments
- QuickBooks
- Quotes
- Recurrent Routes
- Recurrent Services
- Reports
- Review Us
- Sage
- Sales Tax
- Schedule and Dispatching
- Screen Recording
- Support Tickets
- Text Messaging
- Time Tracking
- Trial Account
- Troubleshooting
- User Settings
- Overview
- Account Settings
- Account Users
- Connectors
- Custom Fields
- Display User Device Location on Map
- Documents and Email
- Google and Outlook Integration
- Import and Export Excel Documents
- Max Session Idle Time for Users
- Permissions Template
- Saved Login and Session Management
- Saved Searches
- Single Sign-On (SSO)
- Updating the User Password
- User Locked Out
- User Preferences
- Work Orders
MobiWork has single sign-on (SSO), so you can choose to login with your MobiWork credentials, your Microsoft credentials, or your Google credentials.
This section will highlight how to set up SSO for you and your users.
Note: Please note that you can only choose one authentication method to login into MobiWork (e.g., you cannot use both your MobiWork and Google credentials to login).
When you first log on to MobiWork on the web interface application, you will have three different sign-on options:
You can use the following methods to log-on to MobiWork:
Your MobiWork ID
Your Google account
Or your Microsoft account
Note: Please note that you will need to have a MobiWork account, prior to changing the log-on option to a different authentication method. For more information on how to change the log-on option, please see the Edit Log-On Credentials subsection.
To edit how a user logs on to MobiWork, you will need to access the Edit User pop-up window. For more information on how to access this pop-up window, please see the Edit User page.
Once you have accessed this pop-up window, you can update which authentication method the user would like to use to log on to MobiWork:
Use the Multiple Choice button to indicate which authentication method the user will use to log on to MobiWork.
Important: Please note that the Login ID MUST match the login email for your Google or Microsoft account. Failure to input the corresponding login ID will result in a failed log-in attempt:
To log on with the selected authentication method, you will first need to be on the MobiWork log-in page.
Once you are on this page, enter the Login ID credentials in the "Login ID" field; then select the desired authentication method:
You will then be prompted to input your login credentials either for your Google account or your Microsoft account:
Note: Please note that if you cannot recall your Google or your Microsoft login credentials, please contact the respective company for assistance.
If you have any questions or need further assistance, please let us know. We'd be happy to help!