Frequently Asked Questions (FAQ): User Settings
Single Sign-On (SSO)
Overview

MobiWork has single sign-on (SSO), so you can choose to login with your MobiWork credentials, your Microsoft credentials, or your Google credentials.

This section will highlight how to set up SSO for you and your users.

Note: Please note that you can only choose one authentication method to login into MobiWork (e.g., you cannot use both your MobiWork and Google credentials to login).

How to Access the Page

When you first log on to MobiWork on the web interface application, you will have three different sign-on options:

You can use the following methods to log-on to MobiWork:

  • Your MobiWork ID

  • Your Google account

  • Or your Microsoft account

Note: Please note that you will need to have a MobiWork account, prior to changing the log-on option to a different authentication method. For more information on how to change the log-on option, please see the Edit Log-On Credentials subsection.

Edit Log-On Credentials

To edit how a user logs on to MobiWork, you will need to access the Edit User pop-up window. For more information on how to access this pop-up window, please see the Edit User page.

Once you have accessed this pop-up window, you can update which authentication method the user would like to use to log on to MobiWork:

Use the Multiple Choice button to indicate which authentication method the user will use to log on to MobiWork.

Important: Please note that the Login ID MUST match the login email for your Google or Microsoft account. Failure to input the corresponding login ID will result in a failed log-in attempt:

Logging on With SSO

To log on with the selected authentication method, you will first need to be on the MobiWork log-in page.

Once you are on this page, enter the Login ID credentials in the "Login ID" field; then select the desired authentication method:

You will then be prompted to input your login credentials either for your Google account or your Microsoft account:

Note: Please note that if you cannot recall your Google or your Microsoft login credentials, please contact the respective company for assistance.

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!