Frequently Asked Questions (FAQ): Sales Tax
Sales Tax is Incorrect
Overview

In this section, we will address common reasons why the sales tax displayed on your customer's invoices may be incorrect.

Customer Address is Incorrect

Common discrepancies in sales tax often arise from incorrect location settings. If you notice an inaccurate sales tax amount on an invoice, first verify the customer's address and billing details for accuracy.

To update the customer's address, refer to the Edit Customer(s) page.

For modifying billing details, consult the Edit an Invoice guide or the Add Customer section.

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!