Frequently Asked Questions (FAQ): Quotes
Quote Deposits
Overview

This section will go over some commonly asked questions regarding quote deposits.

Table of Contents
Create a Quote Deposit

The following steps will highlight how to create a quote deposit in MobiWork.


Step 1: Create a Quote Deposit

For detailed guidance on creating a quote, refer to the Add Quote page.

While creating the quote in MobiWork, ensure you check the "Deposit Required" box in the Add Quote pop-up window:

Once checked, the "Deposit Amount" field will appear. Enter the deposit amount, which can be specified as either a percentage or a dollar amount.


Step 2: Record Deposit Payment

After populating the quote, you can then proceed to add the deposit payment.

From the More Actions drop-down menu in the View Quote pop-up window, select "Add Payment for Deposit" option:

The Add Payment pop-up window will display the specified quote deposit amount:

Choose the preferred payment method and click Add to finalize the deposit payment, thus generating a partial invoice for the deposit amount.


Step 3: Review Deposit Payment

The partial invoice will look like a standard invoice. For instructions on navigating the View Invoice pop-up window, visit the View Invoice page:

Upon generating the partial invoice for the deposit, you will find:

  • A note indicating that the partial invoice originated from the specified quote.

  • And in the "Summary" box, a hyperlink to the related quote for easy access.

In both the quote preview and the quote PDF, you can check the deposit status- whether it is pending or paid:

To learn more about these features please see the View a Quote in PDF page.


Note: If you create an invoice from the original quote using the "Create Invoice" option, you can view the remaining balance in the View Invoice pop-up window:

For instance, if your quote is $100 with a $20 deposit that has already been paid, the generated invoice will indicate a remaining balance of $80. Meanwhile, the partial invoice, created using the "Add Payment for Deposit" option, will only show the paid $20 deposit.

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!