A picture is worth a thousand words, so a recording is worth even more. By making a recording of your issue, you will be able to highlight the problem and how it is generated for our Customer Support team. This in turn will help when troubleshooting your ticket, and can even lead to a quicker resolution.

The following sections will illustrate how to create a recording from your iDevice, Android device, and computer.

If you have any questions or need further assistance, please let us know. We'd be happy to help!