- Frequently Asked Questions (FAQ)
- Assets
- Branches
- Customers
- Overview
- Adding Customers
- Billing and Invoices
- Customer Arrangement and Terms
- Customer Fields
- Customer Status and Categories
- Delete or Disable Customers
- Delete or Disable Customer Contacts
- Manager Field
- Marketing and Sales
- Messaging Customers
- Sub-Customers
- View Customer Pop-up Window
- Customer Requests
- Customer Opt-In and Opt-Out
- Dashboards
- Devices
- Expenses
- Inbound REST API
- Inventory
- Overview
- Barcode Reader for Warehouse Inventory
- Barcode SKU
- Export Inventory
- Inventory Accounting
- Inventory Audits
- Inventory Movements
- Inventory and Parts
- Importing Product Inventory
- Remove Parts From Inventory
- Invoices
- Mailchimp
- Notifications
- Parts
- Payments
- Purchase Orders
- QuickBooks
- Quotes
- Recurrent Routes
- Recurrent Services
- Reminders
- Reports
- Review Us
- Sage
- Sales Tax
- Schedule and Dispatching
- Screen Recording
- Services
- Support Tickets
- Telematics
- Text Messaging
- Time Tracking
- Trial Account
- Troubleshooting
- User Settings
- Overview
- Account Settings
- Account Users
- Connectors
- Custom Fields
- Display User Device Location on Map
- Documents and Email
- Google and Outlook Integration
- Import and Export Excel Documents
- Max Session Idle Time for Users
- Permissions Template
- Saved Login and Session Management
- Saved Searches
- Single Sign-On (SSO)
- Updating the User Password
- User Locked Out
- User Preferences
- Work Orders
This section will address some commonly asked questions regarding asset location and dispatching, and how your telematics connector utilizes the given data.
While the Motive connector and Verizon connector do not provide a real-time display of asset locations on the MobiWork Dashboard or Schedule maps, you can view the live location by clicking the ID link in the View Asset pop-up window:
The Asset "Map" tab will also offer a one-click launch from MobiWork to the fleet view:
By integrating telematics with MobiWork's dispatching capabilities, you can take advantage of the "Dispatch Based on User's Last Known Location" mode to assign jobs based on each user's most up-to-date location:
When dispatching a work order with this mode, your telematic connector will ping the asset to obtain and display the real-time location in the dispatch pop-up window. Please see the Dispatching Modes page for more information on how to dispatch user's based on their last known location.
If you have any questions or need further assistance, please let us know. We'd be happy to help!