Frequently Asked Questions (FAQ): Devices
General Device Questions
Overview

This section provides guidance on recommended devices for optimal use of the MobiWork app. We will cover which devices work best and highlight those that are incompatible, ensuring you have a seamless experience with the MobiWork app.

Accessing Support Tickets From the Device

Support tickets are currently accessible only through the MobiWork web interface and cannot be accessed via the MobiWork app on your device.

Accessing Reminders From the Device

Reminders can be accessed from the device app, under the customer profile or notifications entity which can be found as an option under the main menu. For more information about the customers profile on the device app, please see the View Customer on Device page.

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!