- Frequently Asked Questions (FAQ)
- Assets
- Customers
- Dashboards
- Devices
- Expenses
- Inbound REST API
- Inventory
- Overview
- Barcode Reader for Warehouse Inventory
- Barcode SKU
- Export Inventory
- Inventory Audits for Mobile Devices
- Inventory Movements
- Inventory and Parts
- Importing Product Inventory
- Remove Parts From Inventory
- Invoices
- Notifications
- Parts
- Payments
- QuickBooks
- Quotes
- Recurrent Routes
- Recurrent Services
- Reports
- Review Us
- Sage
- Sales Tax
- Schedule and Dispatching
- Screen Recording
- Support Tickets
- Text Messaging
- Time Tracking
- Trial Account
- Troubleshooting
- User Settings
- Overview
- Account Settings
- Account Users
- Connectors
- Custom Fields
- Display User Device Location on Map
- Documents and Email
- Google and Outlook Integration
- Import and Export Excel Documents
- Max Session Idle Time for Users
- Permissions Template
- Saved Login and Session Management
- Saved Searches
- Single Sign-On (SSO)
- Updating the User Password
- User Locked Out
- User Preferences
- Work Orders
This section will highlight some commonly asked questions regarding QuickBooks Online and parts.
Currently, our system only allows items to be pushed into the default General Ledger (GL) accounts. These defaults are set in the QuickBooks Online Connector Settings page. This means that the same accounts are applied to all items pushed to QBO during creation. In order to select the GL accounts for individual items, they will need to be manually updated in QBO afterwards.
To sync parts to QuickBooks Online, you must first create the part in MobiWork and then sync the selected parts to QuickBooks Online.
When you mark a part as disabled, it retains a QuickBooks Online (QBO) reference, preventing duplication. If you delete parts in MobiWork, the QuickBooks Online reference is also removed. Upon the next sync with QuickBooks Online, the disabled parts are automatically re-imported into MobiWork.
If you have any questions or need further assistance, please let us know. We'd be happy to help!