Frequently Asked Questions (FAQ): Troubleshooting
Android Location Tracking
Overview

For Android devices running operating system 10 and above, the MobiWork location permissions may be set to "Allow only while using the app" within the device settings.

If this is the case, please change these location settings to the option "Allow all the time".

To do so, please follow the instructions below:

MobiWork Not Tracking Locations on Android
  1. Navigate into your actual Device Settings > Location:

  2. Under Location settings, find the App Permissions:

  3. Find MobiWork within the list of apps:

  4. Change permissions to "Allow all the time" and toggle the Use Precise Location switch to on:

Getting in Touch With Us

If you have any questions or need further assistance, please let us know. We'd be happy to help!